Reducing queues with smart lockers during peak times

Avoid congestion and improve user experience in theme parks, museums, or shopping centers with smart lockers that automate access, storage, and item collection.

Leisure parks
Visitors using smart lockers during peak hours

A key solution for parks, museums, and shopping centers

During peak times such as weekends, holidays, or high season, one of the biggest challenges for leisure and retail spaces is managing entrances, restricted access, and temporary storage of personal belongings. Smart Lockers provide an effective solution to reduce queues, avoid crowding, and deliver a smooth visitor experience.

How do Smart Lockers help reduce congestion?

They eliminate queues at traditional cloakrooms thanks to autonomous access via PIN or QR codes, without staff intervention. They enable fast, contactless storage in just a few seconds. They automate the distribution of temporary devices such as audio guides, VR headsets, or electronic equipment, reducing waiting times and staffing needs. They reduce congestion at secondary access points by handling prior needs like storing backpacks or personal items.

Use cases where they make a difference

Theme and water parks

Visitors use lockers to store belongings before attractions, avoiding queues in common areas and improving visitor flow.

Museums and cultural centers

They reduce entry time by avoiding waits at cloakroom counters and securely manage restricted items inside exhibition areas.

Shopping centers and large retail stores

Ideal for temporary storage while customers continue shopping.

Additional benefits of Smart Lockers

In addition to reducing queues and congestion, Smart Lockers provide operational and economic advantages for venues with high visitor flow.

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Ability to monetize locker usage and generate additional revenue

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Reduced workload for staff

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Fast and secure access via mobile or kiosk

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Higher customer satisfaction

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Usage and waiting time analytics

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Integration with management and reservation systems

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At VACWAY we offer modular, durable, customizable lockers manufactured in Spain

Reducing queues is no longer just about adding staff—it's about implementing technology designed to improve visitor flow and comfort.

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