Vacway Technology Projects

Water Parks

Aqualand Torremolinos

Revolutionizing the Purchase Experience with VACWAYkiosk

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At Aqualand Torremolinos, we implemented VACWAYkiosk, an innovative solution that streamlines Fastpass purchases, eliminating queues and enhancing the customer experience. This solution has transformed the ways visitors access priority services while boosting the park’s operational efficiency.

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2 Kiosks

Efficient High-Volume Management

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Fastpass service

VACWAY Presence Throughout the Park

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Quick purchase

Automated Service

Transforming the Customer Experience

With the installation of VACWAYkiosk at Aqualand Torremolinos, we have significantly reduced waiting times for Fastpass purchases, improving customer satisfaction and optimizing park operations.

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+2Kiosks
+76%Customer satisfaction
Aqualand Torremolinos

Aqualand Torremolinos

Water park - Torremolinos

Efficiency and satisfaction with VACWAY: With the installation of VACWAY kiosks at Aqualand Torremolinos, the park has notably reduced waiting times for Fastpass purchases. This translates into a better visitor experience and contributes to greater satisfaction and operational efficiency.

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Featured Projects

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VACWAYkiosk implementations at Aqualand Torremolinos.

We have installed two VACWAYkiosk kiosks at Aqualand Torremolinos, optimizing the Fastpass purchase process. This solution has eliminated queues and improved park efficiency, allowing visitors to purchase their personalized wristbands in less than 30 seconds.

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Results and additional benefits

The implementation of VACWAYkiosk has increased Fastpass sales, improved customer satisfaction and facilitated more efficient operational management. Additionally, its scalability allows installing more kiosks according to park demand.

Automated ticketing solutions that improve operational efficiency and the customer experience

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Key project benefits

Reduced waiting times+

With automated purchases via VACWAYkiosk, visitors can acquire their Fastpass without waiting in line—in under 30 seconds.

Elimination of human errors+

Automating the purchase process removes potential mistakes, improving the accuracy and security of transactions.

Full control and transparency+

VACWAYmanagement allows the park to monitor sales in real time, with detailed reports and data analysis for better decision-making.

Increased customer satisfaction+

By providing a fast, accurate, and convenient process, visitors enjoy a more positive experience, encouraging loyalty and recommendations.

Optimization of human resources+

Automation frees staff from repetitive tasks, allowing them to focus on customer service and higher-value activities within the park.

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